PingPilot: Voice, Text (SMS), and Live Chat Software for Sales and Customer Support. Build Human Connections Across the Universe

PingPilot is an all-new software service that helps create and foster a stronger, more human connection.

Offer Your Customers Out-of-this-World Experiences.

PingPilot Signals help companies create dedicated connections to their customers by giving back control of the communication channel. Using voice, SMS and chat on their favorite device, customers are automatically routed to interact with the same dedicated agent, and pick up the conversation exactly where they left off—no matter where they are. Every time.

Voice

SMS

Chat

Customer Journeys are Only as Good as Their Worst Touchpoint.

80% of companies say they deliver ‘superior’ customer service, but only 8% of people agree that this service is truely ‘superior.’ PingPilot's Patented Dedicated Agent Algorithm feeds on customer feedback, so we make sure it’s automatically collected after each interaction. Now is the time to listen and improve—one dedicated relationship at a time.

Features Designed for Teams of Tomorrow.

Each PingPilot Signal™ contains a custom, local or toll-free phone number, a ping.me/[custom] page, and a website widget. Any group of team members can be assigned to connect with customers in voice, SMS and chat interactions on each Signal.

Prospects enthralled in your eBooks? Watching your explainer video on YouTube? Browsing your website support pages? Deploy the PingPilot Signals™ in virtually any digital content and deploy signal widgets in your web pages.

The last thing your customers want is to complete a mile-long form—especially when they have no control over what happens after hitting “submit.”

PingPilot Signals™ are built for customer choice, flexibility, and on-demand engagement. Deploy Signal Numbers on print ads and business cards. Deploy Signal URLs in email, PDFs, and videos. And deploy the Signal Widgets into your web pages.

No more junkmail? Cool.

PingPilot’s features are designed for the teams of tomorrow. In under 60 seconds, you can create a PingPilot Signal and assign a team to it.

We’ll forward all customer interactions, from each Signal you create, to your team’s smart devices (including mobile phones and web browsers) so they can work anywhere.

Ditch the desk phones and clear out the cubicles. Your team is going places.

Our Saturn and Jupiter plans have all the same features as the smaller plans, but more. Platform integrations allow customer and interaction data to be synchronized with Marketing Automation platforms, CRMs and Service Desk tools like Marketo, JIRA Service Desk, Hubspot and Salesforce.

And if your enterprise doesn’t like the ping.me domain and needs PingPilot cloud data siloed from other traffic, we’ve got you covered with a customized configuration.

Navigation Arrow Created with Sketch.

Flexible Pricing.

Start a two-week free trial. Cancel at any time.

$15/mo

Individual

Single user, per month billed annually

  • Unlimited Signals
    $10/mo each (first one free)
  • ping.me/{custom}
    Standard Signal domain
  • Call, SMS & Chat
    Unlimited forwarding devices
  • Additional Users
     
  • Automatic Integrations
     
  • Online Self-Support
  • Unlimited Offices
  • Unlimited Departments
  • Unlimited Teams
  • Unlimited Calls, SMS and Live Chat
Try Individual

$45/mo

Mercury

Three users, per month billed annually

  • Unlimited Signals
    $10/mo each (first one free)
  • ping.me/{custom}
    Standard Signal domain
  • Call, SMS & Chat
    Unlimited forwarding devices
  • Up to 10 Users
    $10/mo each (first three free)
  • Automatic Integrations
     
  • Online Self-Support
  • Unlimited Offices
  • Unlimited Departments
  • Unlimited Teams
  • Unlimited Calls, SMS and Live Chat
Try Mercury

$100/mo

Saturn

Four users, per month billed annually

  • Unlimited Signals
    $10/mo each (first one free)
  • ping.me/{custom}
    Standard Signal domain
  • Call, SMS & Chat
    Unlimited forwarding devices
  • Unlimited Users
    $25/mo each (first four free)
  • Automatic Integrations
    Standard-tier integrations
  • Voice, SMS & Chat Support
  • Unlimited Offices
  • Unlimited Departments
  • Unlimited Teams
  • Unlimited Calls, SMS and Live Chat
Try Saturn

$1500/mo

Jupiter

Thirty users, per month billed annually

  • Unlimited Signals
    $10/mo each (first one free)
  • yourdomain.com/{custom}
    Custom Signal domain
  • Call, SMS & Chat
    Unlimited forwarding devices
  • Unlimited Users
    $50/mo each (first thirty free)
  • Automatic Integrations
    Premium-tier integrations
  • Enterprise SLA
  • Unlimited Offices
  • Unlimited Departments
  • Unlimited Teams
  • Unlimited Calls, SMS and Live Chat
Contact Us

Still Can't Decide?

Our Flight Planner can guide you.